What it’s like to work with us: A customer roadmap
To share what it's like to do business with us, we created a customer roadmap graphic that helps explain each step of the deconstruction process. Whether you’re deconstructing an entire house, renovating a room in your home, or working on a commercial project, this roadmap outlines how each project progresses from the first day we receive your inquiry to the completion of the project.
Our goal is to create an easy and streamlined experience for the customer while salvaging and recycling as many materials as possible. Here’s how the process works.
Planning
Customer Inquiry
The customer reaches out to Perks Deconstruction via website, email, or phone.
Discovery Call
A call is conducted to learn more about the job, and any drawings or photos are emailed to the job estimator.
Jobsite Walk
Perks Deconstruction schedules an in-person meeting to assess the Scope of Work and create a waste and reuse plan, if required.
Bid FinalizeD
A bid is prepared and sent to the customer. If the customer approves, he/she e-signs it and the project begins.
Permitting
A permit is applied for by either the General Contractor or the homeowner. Perks Deconstruction can assist in this process and provide waste/reuse information for City and County of Denver and Boulder County projects. *Asbestos must be tested and abated before the demo permit is released.
Project Scheduled
Once the permit has been approved, Perks Deconstruction schedules the project.
Deposit Sent
For jobs over $10,000, a deposit request for 30% is sent one week before the scheduled start date. The deposit can be paid by check, ACH, or credit card.
Execution
Job Site Mobilization
We email to confirm that utilities have been shut off, to discuss roll-off logistics, to confirm that portable restrooms have been delivered and asbestos have been abated, and to confirm the schedule and scope.
Production Begins
Our team mobilizes to begin deconstruction. We arrive at 8 a.m., go over the scope of work, and label anything that needs to be saved for reuse/donation.
Materials Donated
Any items that can be removed and donated will be staged in a predesignated area and picked up by the selected non-profit.
Materials Recycled and Landfilled
We will separate remaining items for recycling and the landfill.
Progress Updates
Our project manager will remain in contact throughout the duration of the job with the customer to communicate any job updates, changes to the timeline, or other items that come up.
Work Completed
On the last day of the job our project manager will walk through the jobsite with the customer to ensure all project scope details have been completed fully. We will leave the jobsite clean of all work related materials.
Closing
Feedback
Our Project Manager verifies the customers are happy with the outcome and we send a digital survey.
Final Invoice Sent
Upon project completion, a final invoice is sent for any remaining balances or change orders.
Want to deconstruct your space as sustainably as possible? Choose Perks Deconstruction
Our friendly, helpful, and professional staff will guide you through the process of deconstructing and donating materials with the goal of saving via tax deductible donations. Contact us today!
